I had THE BEST experience with this group last week. Just a delightful group of people-- from the receptionist to the nurse, to the doctor! It is SO rare these days to have an experience like that, especially here in Santa Fe. So, I'm not sure where all these poor reviews are coming from. The wait was no more than 10 minutes and Amanda (nurse or assistant--??) was probably THE sweetest medical personnel I've ever dealt with (my husband was a physician in another state, so we've dealt with many). Amanda was just SO pleasant and so VERY thorough. Then, Dr. Chan was just as thorough and extremely pleasant, as well. She gave me all sorts of useful tips on caring for my dry eyes and early stages of cataracts-- as well as an eye examination and vision testing. They are not participating with my insurance but my husband insisted I go here anyway and pay out of pocket because they were so thorough and extremely friendly (and it was not that pricey, at all). My son and husband have both been seen by this group before, as well, and they, too, just raved about the place/the nurses/the doctors. It makes "going to the doctors" a heck of a lot more tolerable when the staff is as delightful as these folks all were. Thanks!!
My daughters might be blind if not for Dr Durso! He is in my opinion the BEST pediatric ophthalmologist in NM. His knowledge of complicated eye exams, procedures and treatment is unmatched. His beside manner is not the best, I admit - and you should not expect him to be personable, but some of the smartest people in the world are not good with social skills!! Any questions you ASK will be answered to the fullest if you are patient & persistent.
What a great experience. The old building with ivy is right at MLK and 25. So much character. Everyone was so nice. And I barely had to wait for any part of my yearly eye exam. Dr Koschmeder was great. My eyes are chronically dry and he was able to put tear duct plugs in on my first visit. He is very bright and engaging and the tear duct procedure did not hurt at all. Very nice people and easy to deal with. A yearly eye exam does take some time. But they have a tv in the waiting room and try to make this a comfortable experiment. Very grateful to find a competent Dr.whom I can trust with my eyes...