Dr. Goecks is an amazing surgeon with a calming affect that greatly helped my loved one in their time of need.
So far we have not yet visited the optical department. However, we checked in at the Harper location in section D last Thursday. The ladies at the desk were just normal. Nice but not fake and checked us in. The letter sent told us the visit could take 1.5-2 hours. So we expected a lengthy visit. We were done in 1 hour and 20 minutes. Not bad at all. The Tech who did the measuring and what not, was also regular. She was nice to us and laughed at a few of my dumb comments. The doctor was good too. Her time was less than the Tech, but apparently we got everything we needed. We have found an online shop to order the glasses. Today we will visit the optical shop for PD measurements. Hopefully it doesn't take too long, based on other reviews it just might take longer than our initial visit.
Dr. McGraw was courteous, professional, prompt did not rush me out and answered all my questions respectfully and in a manner that I could understand; some doc's talk down or use medical terms that are far beyond my knowledge. The entire staff at Eye Associates were outstanding. A modern museum model of what customer service should be, patient care must be and the way to run a specialty medical practice. From the phone appointment to check out, a refreshing experience while seeking and receiving care. Thanks for reading, as I would recommend no other practice in New Mexico.
Quickly seen in a nice office. Ordering glasses was easy and explained well to us regarding what our insurance covered.