The staff and process was exceptional. Granted, there is a bit of a wait to get an appointment which was not a problem for me since that seems to be the case when scheduling appointments with medical professionals. The first time I went to Eye Associates was on an emergency basis some years ago so I know they will make accommodations in that sort of situation. All the folks that work there take the time to explain things and truly value their patients. I saw Owen and Dr Reidy and highly recommend them.
I visited NM Eye Associates for the 1st time and was pleasantly impressed with the virtual check-in. Made it quick to get in with the technician who was knowledgeable and caring. Dr. Chang was friendly and down to earth. He ensured all my questions were answered. I will definitely be returning! Now my hubby is going to schedule an appointment with them because I am so happy with their service.