the five stars are for dr. himmel, he is an excellent doctor. zero stars for his assistant nicole, she was very rude with my son, he is going to have a corneal cross linking treatment, the doctor told him that it will take almost one month to recover his normal vision. this lady filled out the fmla papers for my son excusing him from work only for seven days. we were with the doctor on january, as soon as he told my son the time that will take him to recover, he started to work 16 daily hours to have compensation time available. today this lady told my son another version, excusing him only for seven days. a question, is she a corneal specialist also, my son was in communication with his insurance, this lady told him, that calling to the insurance took her long time and she was very busy. question, is part of her job,, correct he was not allowed to talk with anybody, every question that my son had, she responded him “call to 888-5757,” he was there. she is very upset due my son contacted the insurance and the insurance said that she sent the wrong papers at the wrong place too, my son questioned her, she is doing retaliation with my son. it is not legal, no profesional, and not ethic. my son is dealing with a lot stress. one more thing, she did not want to provide him a paper telling details of this procedure, my son’s supervisor was requesting it. she told him that look for information in the internet. to support my son i was trying to call there but i was not able to talk with anybody. do you consider fair the lady’s attitude my hope is that the dr. himmel look it, i am pretty sure that he doesn’t know what is happening.
dr. himmel is very knowledgeable and instills confidence in patients. even with complicated corneal issues, he instills patience and is very efficient.