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Went to take my father. 9:30 am appointment left the building @ 11:50. Is this normal?

I have been treated here for macular degeneration for several years and find it very efficient, and the doctors and techs are friendly. Dr. Roybal performed vitrectomies on both my eyes with extremely good results, and I've also had cataract surgery through Eye Associates, and that went well, too. I've been wearing glasses since I was ten (and I'm now an old bat) so I've been treated by a number of different ophthalmologists, and Eye Associates is the best so far.

I was seen within 5 min of my scheduled time. They were very efficient and knowledgable.

With one exception, I've had nothing but excellent care and service from Eye Associates. I have been a patient here for years. The assistants and doctors I have seen have all been highly competent and shown me the greatest respect and care. The one exception was a young woman who analyzed my vision and wrote an eyeglass prescription for me; she apparently had not been well trained as the completed glasses were completely out of focus, and I had to return and be re-tested for a corrected prescription. However, other than that, I have only received superb care for over 30 years.

Dr. Ritsema is so patient with me. She explains in great detail any problems she foresees or successes she predicts. She explained all the eye medical conditions that I had. She performed my cataract surgery and patiently waited to be paid because I had to make times. I've never had to wait more than 10 minutes for her appointments, but I'd wait even longer because of how I am treated by her and her employees. EXCELLENT DOCTOR!